Ecopaks – Terms and Conditions
Effective Date: 21/10/2024
Welcome to Ecopaks! These Terms and Conditions ("Terms") govern your use of our website (ecopack.com.au) and the purchase of our eco-friendly packaging products. By accessing or using our site and services, you agree to be bound by these Terms.
1. Definitions
- Ecopaks: Refers to the company providing eco-friendly packaging products.
- Customer/You: Refers to the person or entity purchasing products or using our website.
- Products: Refers to all packaging products sold by Ecopaks.
2. Acceptance of Terms
By purchasing products from Ecopaks or using our website and app, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, please refrain from using our services.
3. Products and Pricing
- All products listed on ecopack.com.au are subject to availability.
- We reserve the right to change product pricing, specifications, or discontinue products without notice.
- Prices are displayed in Australian Dollars (AUD) and include or exclude taxes as specified.
- A 1.6% online ordering fee applies to all orders.
4. Minimum Order and Delivery Fees
- Minimum Order Value: $150.00 (AUD).
- Orders Below $150.00: A $30.00 delivery fee applies.
- Delivery Area: We deliver within a maximum radius of 50 km from our warehouse.
- Orders outside this delivery area will not be accepted or processed.
5. Orders and Payment
- Orders can be placed through our website or other approved channels.
- Full payment must be made at the time of order unless otherwise agreed upon.
- We accept payments via credit card, PayPal, or other methods specified at checkout.
- The 1.6% online ordering fee will be applied during checkout to the total order amount.
6. Shipping and Delivery
- Delivery times may vary based on your location and product availability.
- We are not responsible for delivery delays caused by courier services, natural events, or unforeseen circumstances.
- Shipping costs and delivery fees will be displayed at checkout.
7. Cancellation Policy
- Orders can be canceled before shipment for a full refund.
- Once an order has shipped, it cannot be canceled.
8. Intellectual Property
All content on our website, including images, logos, text, and graphics, is the property of Ecopaks or its content suppliers. Unauthorized use or reproduction is prohibited.
9. Limitation of Liability
- Ecopaks will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- Our liability is limited to the purchase price of the product.
10. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy [insert link] for details on how we collect, use, and store your personal information.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of [Insert State], Australia. Any disputes shall be resolved in the courts of that state.
12. Changes to Terms and Conditions
Ecopaks reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website or services after such changes constitutes your acceptance of the updated Terms.
13. Contact Us
For any questions or concerns about these Terms, please contact us at:
Ecopaks
Email: alex@ecopaks.com.au
Phone: 0411 589 165
Thank you for choosing Ecopaks for your eco-friendly packaging needs!